Want to return or exchange your jewellery?
I care about my customers and so we want you to be happy with the purchase you make with me. If you order something and decide it’s not for you contact me within 14 days pop it back in the post, within 28 days for a full refund or an exchange (please remember to get insurance and proof of posting). Please note items that have been engraved cannot be returned.
I extend my returns period to 35 days for items purchased during November and December so that you have time to exchange Christmas presents if required. Of course your statutory rights are unaffected.